Privacy Policy

1. Who we are

Entrusit is the trading name of ЕНТРУСИТ ДООЕЛ Скопје, an operations & finance automation studio registered in the Republic of North Macedonia, with its registered office at БЛАГОЈА ГОЈАН бр.53, Скопје — Кисела Вода. We operate the website entrusit.com (the “Site”).

In this policy “we”, “us” and “our” refer to ЕНТРУСИТ ДООЕЛ Скопје. We are the data controller for the personal information described here. If you have any questions, you can reach us at info@entrusit.com.

2. What we collect

We only collect what we need to answer you and to keep the Site running:

• Information you send us — when you use our contact form or email us, your email application sends us your name, company, email address and the message you write (for example, the process you'd like to automate).
• Basic technical data — like most websites, our web server records standard log data such as your IP address, browser type and the time of your request. We use this only for security, diagnostics and to keep the Site available.
• We do not run advertising or third-party analytics trackers, and we don't use cookies to profile you.

3. How we use your information

• To respond to your enquiry and arrange a process teardown or call.
• To provide, and where relevant propose, our services to you.
• To operate, secure and improve the Site.
• To comply with legal obligations where they apply to us.

4. Legal basis

Where data-protection law such as the GDPR applies, we rely on your consent (when you choose to contact us), our legitimate interest in responding to enquiries and running our business, and, where relevant, taking steps at your request before entering into a contract.

5. Sharing your information

We do not sell your personal information. We may share it with trusted service providers that help us operate — for example our email and hosting providers — who process it only on our behalf. We may also disclose information where required by law or to protect our rights.

6. How long we keep it

We keep the information you send us only as long as needed to respond to you and to maintain our business records, after which it is deleted or anonymised. You can ask us to delete your information at any time.

7. Your rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Ask us to correct or delete it.
• Object to or restrict how we use it, and withdraw consent.
• Request a copy of it in a portable format.

8. Security

We take reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, so we can't guarantee absolute security, but we work to keep your data safe.

9. International processing

Your information may be processed in the country where we or our service providers operate. Where required, we take steps to ensure it remains protected in line with applicable law.

10. Changes to this policy

We may update this policy from time to time. When we do, we'll revise the “Last updated” date above. Significant changes will be reflected on this page.

11. Contact

To exercise any of your rights or ask a question about your privacy, email us at info@entrusit.com and we'll get back to you.